Non-Synchronization Issue of Outllok File: Learn How You Can Handle

Non-synchronization of Outlook OST file with Microsoft Exchange Server is one of the most serious problems that can make you fall into data loss situation. In offline mode, Outlook stores all the data in OST file. Once Outlook OST file becomes corrupt or damaged, synchronization of OST file with MS-Exchange Server cannot be carried out easily. Non-synchronization results into data inaccessibility. In such situations, your primary task becomes to perform recovery of Outlook OST file. However, Microsoft itself has provided standard utility named as Scanost.exe tool to repair corrupt OST file. If no results are found, then you have another option to convert OST file into PST. This can be done easily with third party tool.

For clear understanding of above issue, let us consider a practical scenario.

When you open MS Outlook, your local OST file gets synchronized with the Exchange Server. At times, this attempt to synchronize the OST with Exchange Serevr fails, you receive the following error message:

“Unable to start processing services. <file path>/offline.ost cannot be accessed. You must connect to your Microsoft Exchange Server computer at least once before you can use your offline folder file.”

Appearance of such error message is quite irritating for the users. Moreover, it results into inaccessibility of your Outlook data. This error message is intermittent.

Cause:

The fundamental cause liable for the occurrence of above error message is improper changes done in the Outlook profile.

Resolution:

You have to follow the below measures to overcome the above stated error message, and to access the data contained within Outlook OST file:

• Make an attempt to import all the e-mail messages to a new Outlook PST file from a valid and updated backup. Once you import all the messages to a new file, try to configure the new file in cached mode with Exchange Server.
• In case of unavailable backup, you can perform OST to PST conversion through third party tool. A lot of tools are available in the market that are fully capable to convert OST to PST. These tools have read-only nature, quality-oriented features, and well described procedures. It is not necessary to have a sound technical skills and prior conversion experience for using such tools.

OST to PST Converter is a powerful and robust tool that converts unusable Outlook OST file into a usable PST file at one go. It recovers all the data of Outlook OST objects, such as contacts, e-mails, attachments, appointments, tasks, journal, events, calendar-entries, and e-mail messages. The tool works well with Windows 7, Vista, Server 2003, XP, and 2000.

Resolving “Outlook cannot log on” Error While Synchronizing with Exchange Server

Are you working in a collaborative messaging environment of Microsoft Exchange Server? Have you configured Microsoft Exchange Server in Cached Exchange Mode? If yes, then you must have faced some kind of synchronization issues, while synchronizing your OST (Offline Storage Table) file with Microsoft Exchange Server database. In Cached Exchange Mode, a copy of your Exchange mailbox is stored locally on client hard drive in the from of OST file. When you convert to Exchange Server, OST file is converted to PST after synchronization. When synchronization fails, you need to manually convert OST file to PST to update the OST file and access Exchange Server mailbox.

When you attempt to connect to Microsoft Exchange Server using MS Office Outlook 2007, the synchronization process fails. When you click the Check Name option for verifying the settings in E-mail Accounts, you encounter the below error message:

“Outlook cannot log on. Verify that you are connected to the network and are using the proper server and mailbox name. The connection to the Microsoft Exchange Server is unavailable. Your network adapter does not have a default gateway.”

Furthermore, you may encounter the below error message while connecting to Microsoft Exchange Server 2003 with Microsoft Office Outlook 2007 using RPC over HTTPS:

“Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsoft Exchange has failed.”

After this behavior, the synchronization process fails and you cannot connect to MS Exchange Server. At this point, OST PST conversion becomes need of hour to access Exchange Server mailbox.

Root of the problem:

You may come across this problem due to any of the below reasons:
• You do not have default gateway configured on your Microsoft Office Outlook 2007 client computer.
• The Exchange Server user profile is damaged.

Resolution:

Try out the below methods to Convert OST to PST by fixing this problem:

• Configure the default gateway on MS Outlook 2007 client computer.
• Repair Exchange Server user profile.
• Use third-party applications to perform quick OST to PST conversion.

The commercial applications are powerful enough to successfully convert unusable or orphaned OST file to usable PST file. They employ advanced and efficient scanning methods to ensure absolute conversion.

OST to PST Converter is a popular and effective utility to convert unusable Outlook OST file to usable Outlook PST file in all cases. The software works well with Microsoft Outlook 2010, 2007, 2003, 2002 (XP), and 2000.